In the category of minor miracles...

[helen99]

I went to the MVA today to turn in Smurf's license plates and registration. The actual Maryland Motor Vehicle Administration is closer to where I work than the MVA Express, so I decided on a whim to try there. If I saw people lined up around the building, I planned to head over to the Express. I went in, and there was nobody in line except maybe two people. There were clearly marked signs saying, "Turn in tags at blue information desk", so I didn't waste time standing at the red information desk. The lady behind the counter was a friendly, grandmotherly type who smiled at me as she rapidly and competently entered my information, cancelled the registration, and handed me a clearly legible cancellation sheet. I was out of there in five (5) minutes.

I am sure there is a reasonable, scientific explanation for this phenomenon. The Government continues to claim that I saw nothing but Swamp Gas (TM).

Comments

[darkbreed.livejournal.com]

Any place that creates an Express line by default causes many of the slowest users to use those lines instead.

Next time you're at a grocery examine the speed at which items, not people, go thru the express line.

[yldann.livejournal.com]

I've noticed that - I often go to the regular lines because they're much faster. It's pretty sad. The MVA express seems to work a little better than that - I'm usually out of there in minutes.

I've never been able to escape the MVA proper in less than four hours, though. There were several times when I "took a number" and waited all day, and got turned away when they closed. Then I had to come back the next day. The people behind the counters were surly jerks who continually directed people who had been standing in lines for 4 hours to different lines to stand in. The lines were not clearly marked. The anger, frustration, and rampant stupidity were palpable. As a result, when the Express became available, I never set foot in the MVA again until today.

[yldann.livejournal.com]

Same person, different joural.